Lake Country Group, brokered by eXp Realty (“Lake Country Group,” “we,” “our,” or “us”), respects your privacy. This policy explains how information submitted through lakecountryagents.com is handled.
1. Information we collect
When you contact us through the website, we may collect your name, email address, phone number, property interests, and the details you provide in your message. We also retain the SMS consent choice made on the form and related submission information for consent recordkeeping. Basic technical and security information may be processed by our website hosting and form service.
2. How we use information
We use your information to respond to requests, provide real estate services, discuss property opportunities, arrange and confirm appointments, send requested information, maintain communication records, and operate and secure our website. Where you expressly opt in to SMS communications, we may contact you by text for real estate-related information and follow-up.
3. No sale or marketing sharing
Data will not be sold or shared with third parties for marketing or promotional purposes. We do not sell your phone number or your SMS consent information. SMS opt-in consent and phone numbers are not shared with third parties or affiliates for their own marketing or promotional purposes. We may use service providers, including website hosting, form processing and customer relationship management providers, solely to deliver services on our behalf, subject to appropriate confidentiality and security obligations. We may disclose information if required by law.
4. SMS consent and communication choices
Consent to receive SMS messages is optional. It is not a condition of submitting a contact request or purchasing real estate services. If you opted in, you may opt out at any time by replying STOP to any SMS message. Reply HELP for assistance or email Ryan@LakeCountryGroup.com. Message frequency may vary, and message and data rates may apply. You may unsubscribe from marketing emails using an unsubscribe link if included in an email, or by contacting us.
5. Website services and security
Our contact form is designed to be processed by our selected website hosting/form service after publication. Such providers may process submissions to deliver them to us, prevent spam, and support normal website operations. We take reasonable steps to protect information, but no website transmission or storage system can be guaranteed to be completely secure.
6. Data retention and your requests
We retain information for as long as reasonably needed to respond to inquiries, support our real estate services, comply with applicable requirements, and maintain records of communication preferences. You may request access, correction, or deletion of information, subject to applicable legal and recordkeeping obligations, by emailing us.
7. Third-party links
Our site may link to third-party websites. Their privacy practices are governed by their own policies, not this one.
8. Children’s privacy
This website is not intended for children under 13, and we do not knowingly collect their personal information.
9. Updates to this policy
We may revise this policy as our services evolve. Changes will be posted here with an updated effective date.
10. Contact us
Lake Country Group | Brokered by eXp Realty
Ryan Willis, REALTOR®
Ryan@LakeCountryGroup.com
478-900-RYAN (7926)
SMS Terms & Conditions
We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at Ryan@LakeCountryGroup.com. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy: Privacy Policy.
Read our Terms & SMS Conditions for additional website and service terms.